Frequent Ask Questions

How long does shipping take?

Orders are processed within 1 working day after payment.

• Malaysia: Delivery typically takes up to 3 working days

• Singapore & selected Southeast Asian countries: 5–7 working days

What is your return policy?

We accept returns or exchanges for incorrect or defective items only.

Please contact us within 7 working days of receiving your order.
Returned items must be unused, unwashed, and in original condition.

Can I cancel my order after payment?

Once payment is confirmed, cancellations are not available.

However, order amendments may be possible before shipping.
Please contact us as soon as possible for assistance.

How do I request a return or exchange?

You can reach us via WhatsApp at +6019-3473396
and our team will guide you through the process.